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THE CHATTER BOX

 
  
  
  The Chatter Box : Blathering On
  
  
  
 
Messages 1 2 

what do i do? by sarahs on 3 February 2005 12:25am
 
I bought a phone from eBay ages ago, but it never showed up. The person I bought it from says he sent it but it got lost in the mail. we started to chat after that on msn n kinda got to know each other, but we haven't spoken in ages. i want my money back, but hes saying that how does he know that i'm not lying and that i have it, but i'm trying to rip him off.

what do i do?
 
Re: what do i do? by KateC on 3 February 2005 12:29am
 
Did it have postal insurance?
 
Re: what do i do? by sarahs on 3 February 2005 12:32am
 
no. it was me simply sending a check and the item not showing up, with him saying it got lost in the post.
 
Re: what do i do? by KateC on 3 February 2005 12:37am
 
Hmm, don't know then. I'm no good at all this postage stuff, sorry =/ Only thing I can think is - Don't you usually have to sign for those parcels when they arrive? My friend bought something from EBay and had to sign for the parcel from the postie. If this is true then they would have a record of whether or not you recieved it... Sorry I can't be any more help thats all I can think that might be of use
 
Re: what do i do? by sarahs on 3 February 2005 12:40am
 
It wasn't at my local post office, so it didn't even arrive
 
Re: what do i do? by julwis on 3 February 2005 1:47am
 
Regular UK mail, I take it youre in the UK, is usually covered by insurance up to £28 (100 times the cost of first class stamp) and to claim this you probably need to get a proof of postage that the seller could have got for free when mailing. Claims are determined on a case by case basis so its not guaranteed but without a special delivery service then this is about all you can claim. (Special Delivery is insured up to £250 minimum and the post office usually pay up, more readily, if youve used this service)
The only other way to recover money through ebay is if you pay through paypal. Not sure if Ebay can refund through their insurance, might be worth asking them.
Ebay also have a trusted mediator system for resolving cases like this.
As for having to sign for deliveries, this service is questionable at best. Having worked in the post office once, I was appalled to discover that "recorded delivery" is just mail thats thrown in with the rest of the mail and if it arrives then it gets signed for. No attempt is made to trace it in transit. Well I suppose it doesnt cost much so you get what you pay for. Services like "Special Delivery" are actually tracked and transferred more securely, which is reassuring considering how much the service costs.
 
Re: what do i do? by TwoSheds on 3 February 2005 10:58am
 
Judging by the way sarahs spells 'check' (as opposed to 'cheque' the way we do in Europe) she's American. Or of course she could be a bad speller.

Anyway, leave the guy negative feedback. He's a conman.
 
Re: what do i do? by julwis on 3 February 2005 12:28pm
 
Thats true about the way she spells "check" but I saw another posting about her meeting Michael at the RGS talk in London, so I figured she was in the UK.
 
Re: what do i do? by sarahs on 3 February 2005 12:29pm
 
I'm English. I knew I spelt it wrong but I have a cold and my mind is not thinking straight, and I couldn't be bothered to check in the dictionary.

I have tried contacting the seller but he is ignoring me, and the last thing he said was "sue me!". He claims that he filled out a form for lost post, but that the post office passed the blame back on to him.

Also, it's too late to leave negative feedback. I gave him the benefit of the doubt and waited, and now the time to leave feedback is over.
 
Re: what do i do? by julwis on 3 February 2005 1:22pm
 
If you use the ebay mediator service then he cant ignore you without suffering a penalty from ebay. They have a strike system, 3 strikes for bad selling behaviour and youre out.
Worth checking out.
 
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