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  The Chatter Box : Blathering On
Messages 1 2 

Re: play.com by Diamond on 8 March 2004 12:05pm
never had problems like that!! always got my order very promptly!!
Re: play.com by finnguy on 10 March 2004 9:57am
My initial enthusiasm about play.com has been dealt a cruel blow...

Yesterday I registered with them and placed my first order. When I checked back later my account had been temporarily suspended. The reason? Apparently my address did not EXACTLY match the address on my credit card. And the reason for this is that many UK and US websites will only accept the post/zip code format for that particular country. Finnish ones are different (in line, I may add, with most mainland European countries). So I have no way to order from play.com without changing the address on my credit card to something that is incorrect.

Not good.
Re: play.com by Diamond on 10 March 2004 11:37am
is there not a contact e mail for them that you can explain your problems and then order that way or by phone?? try it ok
Re: play.com by finnguy on 10 March 2004 12:01pm
Yeah, thanks Diamond, I'm going to try to phone them later.

I just had to let off some steam on here - I've lost count of the number of things I've NOT been able to order from the internet purely because some companies can't see beyond their back door. I mean, it's great that play.com's delivery is free, especially for overseas customers, but why offer a service which thay can't then provide.

Sorry, I should be addressing these questions to them, not you guys.

Thanks for listening. :)
Messages 1 2 

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